When we go an opportunity to move to Virginia Beach from California and my boyfriend said he wanted to buy a house, I didn't think it would be possible. Once we were put in touch with Frank Dalmida (our real estate agent) and Lauren LaBonte at HomeFactor, all of the sudden it was. Lauren worked closely with Frank and us, even on the weekends, to make sure we were able to buy our home before it was time to move. Lauren reached out to me right away after I asked Frank for help with a loan. She made the whole process so painless. The initial questionnaire only takes 5 minutes and doesn't require any documentation. Lauren presented us with options laid out in an easy-to-understand way. When it looked like we weren't going to be able to make it work, she found other options for us. She was very responsive and extremely patient with us when it was time to gather documents. She answered all of our questions and concerns. Even when we missed a document Lauren and her office at HomeFactor reached out to us right away to make sure everything still went through. They were in touch with us through the whole process and Lauren still reaches out to me whenever she finds something she thinks could benefit us. If you are looking to get a loan, there really is no downside to working with Lauren. She does all the hard work of shopping for and securing the loan - and puts it together in a neat little package for you. She relieved so much stress. Thank you Lauren!